Frequently Asked Questions

internet providers toronto

How will I get the connection into my house?

GTA Telecom will connect you if Bell lines are available in your area. Even if the lines are not hooked up to your house, you will be connected ASAP. It’s good to note that you should install a modem if you are bundling the internet service with your TV and Phone services. Talk to GTA Telecom to get the best location to install your modem to avoid extra costs of installation. They will also give you a free rental modem.

Is the location of the modem important?

Absolutely, if you are planning to bundle your internet service with TV and phone services, you need to know that each device will need an internet connection.

Therefore, your modem should be strategically positioned to connect all devices and cut extra cable installation.

Do I need a credit card for billing?

Yes, many Toronto service providers accept credit cards for monthly billing because the process saves a lot of money. The benefits are then passed on to the customer.

What if I don’t want to deal with Bell or Rogers?

Many Toronto ISPs use Bell and Rogers cables to send the signal to their customers’ homes. This means that you are not directly doing any business with either of the companies.

Can I keep my phone number?

Yes, you can but you’ll need to notify your preferred service provider because there are some specific processes that must be adhered to.

Does 911 work on Toronto ISPs phone system?

The 911 service comes with limitations and conditions that you must know about. Because IP based phones can be moved to a different place, you need to verify that the file with your Toronto internet service provider is up-to-date. The 911 operators use this information to get you help when you’re unable to converse.

ISPs such as GTA Telecom or Altima Telecom have phone services equipped with E911 service.

You should know that IT’S YOUR DUTY TO CONFIRM THAT YOUR ADDRESS IS UP-TO-DATE AND CORRECT AT ALL TIMES!!